Returns & Exchanges
At Xiaomi Ireland, we want you to be fully satisfied with your tech purchase. If your device isn't the perfect fit, you can return it within 14 days of delivery for a full refund or exchange, provided it is in original, unopened condition.
Initiate Your Request
Log in to your account and navigate to 'Order History' to select the item you wish to return and submit a formal return request.
Secure Packaging
Place the item in its original Xiaomi packaging including all accessories, manuals, and promotional gifts to ensure a successful inspection.
Ship the Device
Attach the provided prepaid shipping label to your parcel and drop it off at any authorized An Post location across Ireland.
Quality Inspection & Refund
Once our technicians verify the device's condition, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing